Behaviour change model — behaviour (B) results from Capability (physical and psychological), Opportunity (physical and social), and Motivation (reflective and automatic). Used to diagnose why a behaviour is or isn't happening, and where to focus if you want it to shift. Sits at the centre of the Behaviour Change Wheel (Michie, van Stralen and West, 2011).
In Whakariterite, this can be used to check what the journey will ask of the team. Try asking: Do we have the capability, opportunity and motivation this will require? Where are the gaps?
In Te Rapunga, this can be used to locate what's holding us back. Try asking: Is the hesitation about capability, opportunity, or motivation?
In Te Kitenga, this can be used to read behaviour in the system. Try asking: Where people aren't acting, which is missing — can they, is it possible, do they want to?
In Te Whāinga, this can be used to test whether a decision is actionable. Try asking: If we choose this, do we have the capability, opportunity and motivation to follow through?
In Te Whiwhinga, this can be used to diagnose a stall. Try asking: What's blocking the behaviour we need right now — skill, conditions, or will?
In Te Rawenga, this can be used to reflect on what enabled or blocked action. Try asking: Where did capability, opportunity or motivation help or hinder us?